Your model data never leaves your machine.

Model data

IQ Tools caches the contents of a Revit model in a local SQLite file on the machine where Revit runs, at %LOCALAPPDATA%\IQData\db\. That cache is read and written only by IQ Tools on that machine. It is not synchronised, backed up or uploaded by us. Deleting it loses nothing; it is rebuilt from the model on the next open.

Edits you approve in a Sync Review are written into the Revit model by Revit itself, as ordinary model data. IQ Tools keeps no copy elsewhere.

Licence checks

To confirm a seat is valid, IQ Tools periodically sends to api.keygen.sh: the licence identifier, a machine identifier, the IQ Tools version, the Revit version and the Windows version. The machine identifier is a hashed, non-reversible value derived from your Windows installation, motherboard, system disk and Windows account; the raw values never leave the machine, and only the hashes are sent — we never receive your Windows user name or any literal identifier from your machine. Those hashes still identify a machine, so we treat them as personal information covered by Your rights below; we do not claim they are anonymous. Nothing about any model is included. Checks tolerate 14 days offline. We keep licence-check records for 12 months, after which they are aggregated so no individual record remains. These records may be processed and stored outside New Zealand.

Crash reports & telemetry

Both are opt-in. By default IQ Tools sends nothing. If you turn crash reporting on, a report contains the stack trace, the IQ Tools, Revit and operating-system versions, and the time of the crash; it never contains model data, file names or project names. If you turn usage telemetry on, it contains counts of which features were used and how often; it never contains model data. Either can be turned off again at any time at %LOCALAPPDATA%\IQData\. Reports are kept for 12 months and then deleted.

Logs written to %LOCALAPPDATA%\IQData\logs\ stay on your machine. They contain element IDs, parameter names and timings, not geometry or values, and are sent to us only if you attach them to a support request.

Account & payment

When you buy a seat we hold your name, email address, company and the licence records for the seats you own. Payment is processed by Paddle, who act as the seller and handle card details and applicable taxes under their own privacy policy, which is linked from the checkout page. We never see your card number.

When the purchaser sends a seat to a colleague from the account page, we store the colleague's email address to send the invitation, and so that the two reminder emails to the purchaser count that seat as given out. The address is deleted once the seat is in use on a computer, or 30 days after the invitation was sent if it is never used.

To keep the licence service available, the account page, offline activation and trial registration count requests per network address. We store a hash of the address, never the address itself, and delete it within two days.

This website

This website uses no analytics service and sets no cookies. Fonts and video previews are self-hosted, and no third party is contacted while you browse. A video plays from YouTube (youtube-nocookie.com) only when you press its play button; YouTube's privacy policy then applies to that video.

Your rights

You can ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, under the New Zealand Privacy Act 2020 and, where they apply, the GDPR and the UK GDPR. Write to the address below. We respond within 20 working days, and usually much sooner. We will keep information we are required to keep by law, or that we need to resolve an open payment dispute, and we will tell you if that applies to your request.

Contact

privacy@iqtoolspro.com · IQTools Ltd, New Zealand.